Terms & Conditions

Welcome to Aureafides. By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. Please read them carefully. We are a UK-based business and these terms are governed by the laws of England and Wales.

1. Definitions

"We", "us" and "our" refer to Aureafides. "You" and "your" refer to the customer. "Goods" means the products offered for sale on our website. "Contract" means the contract between you and us for the purchase of Goods.

2. Use of Our Website

You may use our website only for lawful purposes. You must not use it in any way that breaches any applicable local, national or international law or regulation, or that is fraudulent or has any fraudulent purpose or effect. You must not misuse our site by knowingly introducing viruses, trojans, worms or other material that is malicious or technologically harmful.

3. Orders and Acceptance

When you place an order, you are making an offer to buy the Goods. We reserve the right to refuse or cancel any order. A contract is formed when we send you an order confirmation. All orders are subject to availability. We will inform you if we cannot fulfil your order and will not charge you for unavailable items.

4. Price and Payment

Prices displayed are in British Pounds Sterling (GBP) and include VAT where applicable. We take all reasonable care to ensure prices are correct at the time of publication. We reserve the right to correct pricing errors. Payment must be received in full before dispatch. We accept the payment methods displayed at checkout.

5. Delivery

Delivery times are estimates and not guaranteed. Risk in the Goods passes to you on delivery. We deliver to addresses within the United Kingdom and may offer international delivery; delivery charges and times will be shown at checkout. If you are not available to receive delivery, you may be responsible for redelivery costs.

6. Your Statutory Rights (UK)

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 (as amended). If the Goods are faulty, not as described or not of satisfactory quality, you have the right to a repair, replacement or refund in accordance with the Act.

7. Returns and Refunds

Our Returns and Refunds Policy (including our 15-day return window) applies to all purchases. Please see our Returns & Refunds Policy for full details.

8. Intellectual Property

All content on this website (including text, graphics, logos and images) is our property or that of our licensors and is protected by UK and international intellectual property laws. You may not reproduce, distribute or use it without our prior written consent.

9. Limitation of Liability

We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. Subject to that, we shall not be liable for any indirect, consequential or special loss, or for loss of profit, revenue or data arising from your use of our website or the supply of Goods.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For questions about these Terms and Conditions, please contact us at support@aureafides.co.uk or via our Contact page.