Legal information
Privacy Policy
Last updated: 28 April 2026
At Aureafides, we respect your privacy and comply with the UK GDPR and the Data Protection Act 2018.
Information we collect
We may collect:
- Name, email, phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers; we do not store full card numbers)
- Device, browser, and IP address
How we use your data
We use your data to:
- Process orders and deliver products
- Provide customer support
- Improve our website and services
- Prevent fraud
Marketing & advertising
We may use your data for marketing purposes, including:
- Google (Google Merchant, Google Ads)
- Meta Platforms (Facebook & Instagram Ads)
- TikTok
We use tracking technologies such as:
- Facebook Pixel
- TikTok Pixel
- Google Analytics
These tools help us measure ad performance, show relevant ads, and improve user experience.
Cookies
We use cookies to enable website functionality, analyse traffic, and personalise ads. You can control cookies via your browser settings.
Data sharing
We only share data with:
- Payment providers
- Shipping partners
- Advertising platforms (as listed above)
We do not sell your personal data.
Data retention
We keep your data only as long as necessary for legal, tax, and operational purposes.
Your rights (UK GDPR)
You have the right to:
- Access your data
- Request correction
- Request deletion
- Object to processing
- Withdraw consent where processing is consent-based
You may also lodge a complaint with the ICO (Information Commissioner’s Office) if you believe we have handled your data unlawfully.
Contact
For privacy-related requests, contact us via our website or email support@aureafides.co.uk.